1. Introduction

Parikh Info Solutions (“we”, “us”, “our”, or the “Company”) respects the privacy of visitors and clients of our website (https://www.parikhinfosolutions.com) (the “Site”). This Privacy Policy sets out how we collect, use, disclose, retain, and protect personal information when you use our Site or engage our services relating to Translation, Transcription, Dubbing, Voice-Over, Subtitling, Interpretation, Content Writing, AI Dubbing and Video Creation.
By accessing or using the Site or providing personal information to us, you consent to the practices described in this Policy.

2. Scope and Applicability

This Policy applies to all visitors, clients, and users of the Site and our services within and outside of India. It covers personal information collected via the Site, email, telephone, contact forms, and any other means of engagement.

3. Information We Collect

We may collect the following categories of information:

• Contact information such as name, email address, postal address, telephone number.
• Professional information such as company name, job title, service requirements, project details.
• Payment or billing information if you engage paid services (via secure payment gateway).
• Technical information such as IP address, browser type and version, operating system, date/time of access, referring website, pages visited on our Site.
• Communications you send to us (via contact forms, email, phone) including content of messages and attachments.
• Cookies and tracking technology data (see section 7).

4. How and Why We Collect Information

We collect personal information for legitimate business purposes including:

• To respond to your enquiries, provide quotes, deliver our services and support.
• To manage billing and payments.
• To improve our services and monitor Site performance and user experience.
• To send marketing communications, only where you have consented or it is otherwise lawful.
• To ensure compliance with applicable laws and our contractual obligations.

We collect information by the following means: direct input by you; automatic collection via the Site (cookies, logs); from third-party service providers (e.g., analytics platforms) and from business contacts.

5. Legal Basis for Processing

Where required (for example under EU-based data protection frameworks) our legal basis for processing your personal data includes: processing necessary for fulfilment of a contract, your consent, our legitimate interests (such as improving services), and compliance with legal obligations.

6. Use and Disclosure of Information

We do not sell your personal information to third parties. We may share your personal data in the following circumstances:

• With our service providers and subcontractors who assist in delivering our services (e.g., payment gateways, analytics providers, IT hosting providers).
• With professional advisors or auditors when required.
• With law enforcement, regulators or governmental authorities when required by applicable laws or upon lawful request.
• In connection with a corporate transaction (e.g., merger, acquisition) where your information may be among transferred assets.

We require all our partners and service providers to handle your personal data in accordance with this Policy and all applicable laws.

7. Cookies, Tracking and Analytics

We use cookies and similar tracking technologies on our Site to gather usage and performance data, to personalise content, and to manage features of the Site. You may disable cookies via your browser settings — however, doing so may affect the functionality of the Site.

8. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Policy and in accordance with applicable legal, regulatory, tax or audit requirements. After that we securely delete or anonymise your information.

9. Security

We employ commercially reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure network infrastructure, access controls, encryption where applicable, staff training and incident response procedures.

10. International Transfers

If your personal data is transferred to, stored or processed in a country other than your country of residence, we will ensure appropriate safeguards are in place (for example standard contractual clauses, binding corporate rules) in compliance with applicable law.

11. Your Rights

Depending on your jurisdiction, you may have rights including:

• to access, correct or update your personal data;
• to request deletion or restriction of processing;
• to object to processing based on legitimate interests;
• to withdraw consent where consent is the legal basis;
• to request portability of your data;
• to lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us by the details provided below. We will respond without undue delay and in compliance with applicable law.

12. Children’s Data

Our services are not directed to children under the age of 13 (or such minimum age required in your jurisdiction). We do not knowingly collect or solicit personal data from children. If you believe we have collected data from a child, please contact us and we will promptly delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or best practice. We will publish the updated Policy on the Site. Your continued use of the Site after the update constitutes your acceptance of the revised Policy.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our processing of your personal information, please contact:
Parikh Info Solutions Pvt. Ltd.
Email: amitt@parikhinfosolutions.com
Phone: +91-9136109881
Address: 318, Gemstar Commercial Complex, Ramchandra Lane Extn., Kanch Pada, Malad West, Mumbai 400 064, Maharashtra, India.